Reference no: EM132262913
1. The leadership at Morgan Industrial Chemicals has been confronted with a crisis: someone incorrectly filed a purchase order from a key client, thus resulting in a shipment of the wrong materials. Not knowing this, the client proceeded to make use of the chemicals-with disastrous results. The task of addressing the problem has fallen to Beth, who is an experienced manager, and she readily comes up with a solution. However, at first glance her idea sounds counterintuitive, and she needs the immediate support of her entire team to get behind her idea quickly. Therefore she should
A) let the team members know that as a manager with considerable experience, she knows what needs to be done, and therefore requires absolute allegiance.
B) explain the situation, present her solution and reasoning, point out what the team should be on the lookout for, and invite feedback from team members.
C) begin by acknowledging that her solution is one possible idea out of many, then present her proposal and ask for feedback from the team.
D) inform the team that the problem needs to be investigated, then form a study group and invite them to present their findings.
E) first see to it that the person responsible for the mistake is identified and dealt with, then take action on the problem.
2. In 1989, Jeff Wigand was a scientist working for a tobacco company. When he discovered that the company was adding carcinogenic substances to increase the impact of its tobacco, he was fired from his job.He revealed this information to the public. His allegations resulted in many state lawsuits that ultimately won $368 billion in settlements against the company, along with greater scrutiny of the tobacco industry. This scenario reflects Wigand's?
A) preconventional moral reasoning.
B) whistleblowing.
C) bias suppression.
D) trust propensity.
E) abusive supervision.
3. As a project manager with a great deal of training in decision making, Mark is to be taken seriously when he tells his subordinates, 'We are in a crisis situation'. He is referring to a(n)?
A) emergency that will likely make or break the company, thus creating a point of no return.
B) point of sudden change that may well cause serious damage and thus requires deliberate thinking.
C) result of evolving conditions that has the potential to erupt into complete disaster if left unchecked.
D) change, either sudden or evolving, resulting in an urgent problem that has be addressed immediately.
E) circumstance that requires educated minds to address, because intuition alone will not prove adequate.