Lateness-turnover and organizational citizenship behavior

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1. Think about your own work experiences and/or current job. Can you distinguish between your job values, attitudes and moods? Identify two of each, and state why you classify them as you do.

2. Evaluate your level of satisfaction/dissatisfaction with your current (or former) job (or role in a group or team) in terms of the various job facets.How do you think your job-related behavior has been affected by your satisfaction/dissatisfaction with each of these facets (to the extent you can dissect the effects of each facet)? To what extent has your level of satisfaction changed over time? Why, or why not? Might this be related to how your needs have changed?

3. Think about the Job Facet Model, Hertzberg's Motivator-Hygiene theory, and the Discrepancy Model as approaches to understanding how job satisfaction works. Which approach makes the most sense to you, and why? Relate your answer to your own work experience.

4. What do the leaders in your organization, group or team currently do to keep the level of member satisfaction high and/or improve the satisfaction of members? What effects, if any, do you see these actions as having on performance, absenteeism, lateness, turnover and "organizational citizenship" behavior? If their actions do little to keep satisfaction high, how would you evaluate the effects of low satisfaction on these five potential consequences?

Reference no: EM132182864

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