Reference no: EM133165206

Question 1

In a news report by The Straits Times, it has been noted that an increasing number of healthcare workers in Singapore has been leaving the industry due to growing fatigue brought on by Covid-19. Imagine you are an external consultant who has been engaged to promote a career with a healthcare organisation. As such, you will need to prepare materials to be presented to both the current and prospective staff of the organisation.

Appendix 1 will provide a non-exhaustive list of some websites where you may find relevant datasets.

(a) What do you think are some of the key concerns of healthcare workers? Identify two (2) strategies that may be used to address the concerns.

(b) Outline six (6) strategic objectives that you will be preparing. Using the Balanced Scorecard Perspectives, map each objective to the perspectives, and explain your reasons. Each Balanced Scorecard Perspective should have at least one strategic objective linked to it.

(c) For each strategic objective listed in part (b), evaluate the appropriateness of one (1) relevant Business Performance Measure, as well as suggest a chart that can be used for the visualisation of the measure. Explain how the Business Performance Measures can be derived from your datasets.