Justified in responses to organization culture

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Reference no: EM132177973

1. Do you think Laura is justified in her responses to her organization’s culture? Why or why not?

2. Do you think Laura’s strategic use and display of emotions serve to protect her?

3. Assuming Laura’s description is accurate, how would you react to the organization’s culture?

4. Research shows that acts of coworkers (37 percent) and management (22 percent) cause more negative emotions for employees than do acts of customers (7percent). What can Laura’s company do to change its emotional climate?

Reference no: EM132177973

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