Reference no: EM132273682
1. ________ is a person's ability to influence others to do something they would not otherwise do.
Distinction
Acumen
Power
Politics
2. According to Herzberg, why do job enrichment and job design qualify as motivators and not hygienes?
Because they create a win–lose situation by meeting the manager's or organization's needs
Because they attempt to motivate employees with factors that come from outside the job
Because they meet employees' needs for esteem, self-actualization, growth, power, and achievement
Because they tell a person how to get people to do what he or she wants them to do
3. Which of the following objectives is set using the Douglas model?
To learn how to swim at the club after work
To complete 100 pages of a novel by the end of the month
To join yoga classes in the evenings
To conduct a meeting on interpersonal communication
4. Which of the following scenarios illustrates a recommendation made by equity theory?
Sophie, a supervisor, focuses on what people know or don't know.
Daniel, a supervisor, keeps his employees' morale high by treating them impartially.
Debra, a manager, highly rewards even those performances that require smallest inputs.
Maya, a manager, selects favorite subordinates based on her own perception.
5. ________ is the process in which managers and their employees jointly set goals for the employees, periodically evaluate the performance, and reward according to the results.
Program evaluation
Onboarding
Business mapping
Management by objectives
6. Which of the following scenarios illustrates the variable ratio schedule alternative to intermittent reinforcement?
The employees of Invest Co. are given praises from time to time.
The employees of Corpora Inc. are given a bonus after producing a standard rate.
The employees of Ozone Inc. are given weekly salary paychecks.
The employees of Nesta Corp. are given praise for excellent work.
7. In Vroom's formula, ________ refers to a person's perception of his or her ability (probability) to accomplish an objective.
instrumentality
expectancy
nonchalance
valence
8. ________ is the employee's system for transforming inputs into outputs.
Job design
Job rotation
Job enlargement
Job transformation
8. Which of the following is B. F. Skinner's contention in his reinforcement theory?
People seek social equity in the rewards they receive for their performance.
Providing hygiene factors keeps people from being dissatisfied, but it does not motivate people.
People's behavior is learned through experiences of positive and negative consequences.
Motivation depends on how much people want something and how likely they are to get it.
9. Which of the following scenarios illustrates a correct criterion for setting objectives?
Clara, a supervisor, keeps her employees from observing and measuring their progress regularly for them to achieve objectives easily.
Marsha, a manager, gives out high incentives for objectives that are too difficult.
Sarah, a manager, believes that groups with assigned objectives generally outperform groups that participate in setting their objectives.
Dominique, a supervisor, believes that people will not be motivated to work for their accomplishment if they do not believe that the objectives are achievable.