Is the conduct misleading and deceptive

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Reference no: EM133935410

Question

A combination of herbs used in traditional Indian medicine and sold by a big consumer goods company in India, under the name of "Coronil" is claiming to be an effective cure for any existing or new strain of Covid-19. "Coronil" first appeared in June last year, promoted by popular yoga guru Baba Ramdev, and described without any basis as a "cure" for Covid-19. There is no data to show it works as a treatment, but consumers are buying it based on word of mouth. There is a statement on the packaging and promotion on the website to the effect that the product is the only cure for Covid-19 in the world. "Coronil" is now available in Australia and Chemist's Warehouse is stocking it on the shelf for $199. The Australian Therapeutic Goods Administration is seriously concerned about "Coronil" but has done nothing so far. Mary Singh caught the delta strain of Covid-19 while shopping at Aldi in Liverpool. She didn't seek medical assistance but used "Coronil" as a remedy instead. Mary almost died but luckily, she was admitted to the hospital just in time. She now wants to make a claim against Chemist's Warehouse for misleading and deceptive conduct.

Focus on the claim of misleading and deceptive conduct

Is the conduct misleading and deceptive? What is the consequence of contravention? Are there any remedies available?

Reference no: EM133935410

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