Reference no: EM132266933

1. Intentional discrimination by an employer against an employee is:

a. disparate-impact discrimination.

b. disparate treatment discrimination

c. disparate intentional discrimination

d. intentional disparate treatment discrimination

2. What are the four common organizational structures? Explain how each of the three basis of grouping (departmentalization, span of control and unity of command) behave under each structure.

These four structures represent different decisions on how to form organizational units.

o Functional Structure

o Product Structure

o Geographical structure

o Customer Structure

3. Which of the following is true about Kiva.og per the Harvard Case Study?

a. Paypal is payment processing partner

b. Peer to Peer lending with interest

c. Registered financial institution

d. None of the above

4. While interviewing candidates for a new position, Samuel uses a set of predetermined questions. He takes notes during the interviews and then compares his notes for each question to make a selection of final candidates. Which interviewing technique does Samuel use?

a. Directive technique

b. Nondirective technique

c. A blended approach

d. Subjective technique

5. When dialogging with consumers on social media platforms, it is important to respond ___________________.

if it is important enough to respond

within 2-days to have the greatest chance of a response from the customer

within 1-day so the consumer knows you care

only if the customer asks for a response

6. Once your social media efforts are succeeding at a company, it is important to engage in ___________________ to bring your social media efforts to the highest level.

SEO

sponsorship

sales promotion

personal selling

7. An organized effort by a firm to help employees get and stay healthy to remain productive is known as _____.

a. a counseling program

b. a wellness program

c. mentorship

d. orientation