Increasing the sale of smart home device

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Reference no: EM132152707

If Best Buy were to create a balance scorecard for increasing the sale of smart home device what would the scorecard look like? Objectives of this strategy would be increase sales of smart home products by 14.5%, increase customer satisfaction by 6 points from its current NPS of 44, and become market leader of smart home products by 2020.

Reference no: EM132152707

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