Increasing sales through customer service

Assignment Help Business Management

Reference no: EM131484611

Increasing Sales Through Customer Service

you can measure your success in a variety of ways. For starters, since member referrals increase when customer service is working, each new member should be asked to fill out a quick form to determine how that person learned about your business. Here are several other ways to measure the effectiveness of customer service:

Focus groups

Customer satisfaction surveys and inventories

Advisory boards

Management by wandering around

Suggestion box

For this week's posting, respond to the following discussion questions below:

Which of these methods (from the list above) would you think would be the most effective and why?

How would you use these tools to measureand evaluate your program quality?

How would you report these findings to senior management?

Lastly, what impact does focusing on Customer Service have on Increasing Sales?

Reference no: EM131484611

Questions Cloud

Relate the effects of emphysema on the lung anatomy : Relate the effects of emphysema on the lung anatomy and the ability to inhale and exhale, and gas exchange occurring within the alveoli.

What did you learn from the film : What did you learn from the film? What scene or scenes do you think you'll still remember a month from now and why those scenes?

Patients with potential renal dysfunction : Explain why it is important to monitor serum creatinine concentration rather than blood urea nitrogen in patients with potential renal dysfunction.

Provide a demographic profile and rationale for the decision : Identify your target market. Provide specific demographic profile and rationale for decision. Analyze your competition. Who are they? Who are biggest players?

Increasing sales through customer service : each new member should be asked to fill out a quick form to determine how that person learned about your business.

Define the inflation rate and the mortgage rate : In each of the following examples, identify whether the person or institution will be penalized by inflation and, if so, why.

Type-growth by development market through partnership : Identify the strategy type. -growth by development market through partnership.

Find the loss function : If the specifications are 10 ± 2 mm for a particular quality characteristic and the average repair coot is Rs. 200/-, determine the loss function.

Conduct local market research for your business : Conduct local market research for your business. Analyze your research data and draft for findings for your industry, market, and customer research.

User Account

All Pages