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You are the Customer Service Officer from Foodie Pick-Up Sdn. Bhd. Your company is among the leading food companies that offers the services of food delivery especially in Asian and Western cuisine. Recently, there have been several undesired feedbacks from some customers, complaining about the food delivery service from your company. The details of the complaints are as follows:
(a) Late food delivery
(b) The outdated online system records wrong information
(c) Unfriendly food riders
Write a recommendation report to be sent to the Executive Manager, Mr. Vinnoth Kumar. Besides reporting the details given above, you are required to recommend THREE (3) solutions to improve the customers' experiences. The body of your report with proper headings and/or subheadings should be about 350 words.
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