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1. The importance of understanding Business Process Change as it relates to your future employment plans.
2. Is a formal process change necessary for all organizational changes? If so, explain why. If not, explain why not?
3. Review the Business Process Change document you submitted in Unit 5 and describe in detail whether the information contained within sufficiently addressed issues related to the suggested change (made in Unit 1). 3a. What additional information should be included in your specific change document for the process(es) identified? Why would those items need to be included? If no additional items or information is necessary explain why your document, as written, is thorough and complete as a process change plan.
4. Conduct a self-evaluation and describe your own performance and approach to the class throughout the semester. What was your initial impression to the course and coursework and how did it change, if any, throughout the semester? What recommendations would you make to an incoming student regarding how to be successful in the course? Provide a thorough and supporting explanation for each answer.
A professor records the number of students who complain each week throughout the semester. If the class size is forty students, what are 3-sigma control limits for this class?
Which tactic to overcome resistance to change is a relatively easy way to gain the support of adversaries, but may backfire if the targets become aware of the tactic
Suppose that you collect data for 15 samples of 30 units each, and find that on average, 2.5 percent of the products are defective. What are the UCL and LCL for this process?
What incremental contribution would the World Trade Point Federation provide compared to UNCTAD for SMEs’ adoption of e-commerce technologies?
Engineered Products Inc. (EPI) is a conglomerate with both manufacturing and service-based businesses. One of EPI’s larger manufacturing plants has been asked to increase its recycling efforts or face a major increase in its disposal fees.
An undergraduate business student has purchased a laptop computer for use during exams. This laptop is perfectly reliable except for two parts: its microchip
There is no written policy about this issue at the company. To date, Jennifer's work is exemplary.
U.S. hospitals saw plummeting “margins” following the introduction of Prospective Payment and again in 1997 following the programmatic reductions in hospital payments from the Balanced Budget Act. Because U.S. hospitals are (in general) not-for-profi..
In this economy customer service has become one of the keys to survival. Using the Internet, do some research about Wal-Mart and McDonald's and their approach to customer service.
What problems might be involved in attempting to utilize attitude measures to predict specific behavior. Support your answer.
Which of the following is a major aid in communicating tacit knowledge?
You supervise the correspondence unit of the health information services department of a medical center. Today, you received a subpoena duces tecum from an attorney, demanding either the originals or copies of all health records concerning Mary Smith..
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