Implemented its customer relationship management system

Assignment Help Operation Management
Reference no: EM13901554

Petrie Electronics implemented its Customer Relationship Management (CRM) system, No Customer Escapes last week. But like any system, the Change Management team receives a request for a change to the system. The Project Manager reviews the change request, and realizes an alternative development method is needed to analyze and design the changes to the system. An object oriented method must be selected, but it seems Use Cases were not created when the system was first developed. The Project Manager knows the benefits of Use Cases and assigns our team to create one using Unified Modeling Language (UML) notation.

1. In Week 7, we learn some alternative system development life cycle (SDLC) methods, object-oriented analysis and design, and agile methods.

2. In order to implement our CRM system, we will need to create a Use-Case Diagram illustrating the four processes the CRM system identified in our book.

Reference no: EM13901554

Questions Cloud

Question regarding the solid waste engineering : If the waste in a landfill has an un-compacted bulk density of 8.3 lb/ft3 and the landfill compaction is 1400 lb/yd3, how much volume reduction is achieved by compaction?
What are the competitive priorities for custom molds : What are the competitive priorities for Custom Molds' processes and the changing nature of the industry? What alternatives might the Millers pursue? What key factors should they consider as they evaluate these alternatives? Do you think that their so..
Weaknesses should be determined relative to competitors : Strengths and weaknesses should be determined relative to competitors, or by elements of being, or relative to a firm's own objectives. Explain.
Comparing and contrasting worst vs. best communicators : Craft a 600-800 word paper comparing and contrasting “worst” vs. “best” communicators, deciding on key points, then using the all sources provided and tying to course concepts from the text. What do you admire most about effective communicators? What..
Implemented its customer relationship management system : Petrie Electronics implemented its Customer Relationship Management (CRM) system, No Customer Escapes last week. But like any system, the Change Management team receives a request for a change to the system.
Draw a complete decision tree for gpc : Specify the probability distributions for each chance node, Draw a complete decision tree for GPC. Solve the decision tree using EMV. What should GPC do?
Why is the moderator so important to obtaining quality : Why is the moderator so important to obtaining quality results?
Aluminum handles in an assembly line using four workstations : Bass Fishing Inc. assembles fishing nets with aluminum handles in an assembly line using four workstations. Management wants an output rate of 250 nets per day using a 7.5 hour work day. The sum of the task times is 5.75 minutes/net. a. What is the c..
What is the corresponding compressor power consumption : If you want the month of July's electric cost to stay below $100 over the month of July by remaining the indoor temperature at 70oF for 24 hours perday, what is the required refrigerant R-134a's mass flow rate? What is the corresponding compressor..

Reviews

Write a Review

Operation Management Questions & Answers

  Develop a wbs for the election campaign

Develop a WBS for the election campaign. Explain how knowledge of the critical path could help you plan the campaign. Explain two ways you can use critical path analysis for planning the campaign.

  Question regarding the four functions of management

Write a 700- to 1,050-word paper in which you explain how internal and external factors affect the four functions of management. Include introduction and conclusion.

  Effective human resources professionals

Effective human resources professionals have a solid understanding of the changing nature of work and the workplace

  Explain how can content of consumer blogs affect companies

Explain how can content of consumer blogs affect companies. Explain how might blogging by employees adversely affect a company. An employee.

  Best process flow structure

The best process flow structure to use for making automobiles is

  About the ethics and strategy

Focus on the goals and values of PROCTOR & GAMBLE 2005 to identify important strategic ethical issues or dilemmas. Analyze the firm's actions for instances of inconsistencies, or practices where the words in the mission, espoused values, or goals, do..

  What types of law will veronica''s lawsuit involve

Without trying to decide who will win if Veronica sues Fun Products, Inc. and the Milton Hotel chain, analyze the following: Who are the parties to this lawsuit, and what are they called (trial level and appeal level)?

  Park hyatt philly discussed in the text

Consider the example of the Park Hyatt Philly discussed in the text. Recall that the full fare is $225, the expected full-fare demand is ~P(27.3), the discount fare is $159, and there are 118 king/queen rooms.

  Define decision variables and objective function

In the Ma-and Pa grociery stores, shelf space is limited and must be used effectively to increase profit. Two cereal items, Grano and Wheatie, compete for a total shelf space of 60 square feet. Define decision variables; Define an objective function ..

  Determine the economic order quantity

A large bakery buys flour in 25-pound bags. The bakery uses an average of 1215 bags a year. Preparing an order and receiving a shipment of flour involves a cost of $10 per order. Annual carrying costs are $75 per bag.

  What is the flow rate of the highway

Moreover, the traffic report from the WXPN traffic chopper states that there is an average of 24 cars going in your direction on a one-quarter mile part of the highway. What is the flow rate of the highway (going in your direction) in cars per hou..

  What specific types of measures should they include

what specific types of measures should they include in each of their perspectives of the balanced scorecard? How would they be measured?

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd