Implementation points for each customer value measurement

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1. What is RFID technology and how does it aid in the management of the supply chain? Complete an internet search of companies that utilize RFID technology. From this search, report upon one (1) company's use of RFID technology in their daily operations. Summarize the customer value benefits this RFID technology provides for the company you researched. Remember to cite your references.

2. A bank wants to apply the following customer value measurements to their international customer call center services:

Queuing management

Global service considerations

Facilitating products

Service quality expectations

Differentiate and explain the implementation points for each customer value measurement stated.

Reference no: EM132275248

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