Identifying the key elements of service design

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Reference no: EM133589072

1- What is the most impactful principle you learned this week? Why is this so important?

Chapter 2 objective:

Identifying generic SC&O strategies;

Describing the Competitive Landscape and Porter's Five Forces;
Identifying different supply chain relationships;
Identifying strategic metrics and measurements.

part 2-

1- What is the most impactful principle you learned this week? Why is this so important?

Chapter 3 objective:

Identifying the steps of process design
Describing the steps of process mapping
Identifying the different elements of product design
Identifying Green Design Elements in process and product design

part 3-

1- What is the most impactful principle you learned this week? Why is this so important?

Chapter 4 objective:

Describing the relationships between services and tangibles
Identifying the key elements of service design
Identifying the Process Chain Network (PCN) Tool for service design
Identifying the Planning Service Capacity for uncertain demand
Defining queuing theory

Reference no: EM133589072

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