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Operations Management 5th edition Reid & Sanders
Case: Creature Care Animal Clinic (b)
1. Identify the operations management problems that Dr. Barr is having at the clinic.
2. How would you define the "service bundle" currently being offered? How is this different from the initial purpose of the clinic?
3. Identify the high-contact and low-contact segments of the operation. How should each be managed?
4. What should Dr. Barr have done differently to avoid the problems she is currently experiencing? What should Dr. Barr do now?
Annual demand for a product is 13000 units; weekly demand is 250 units with a standard deviation of 40 units. The cost of placing an order is $100. The replenishment lead time is 4 weeks. Annual carrying cost is $0.65/unit.
Some of these warranties protect the customer from defective products and some (or one) from personal injury. Identify and distinguish these warranties and give examples.
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In what ways does the management of capacity and demand decision affect corporate performance? Use examples to discuss your argument.
A state department of tourism and recreation collects data on the number of cars with out-of-state license plates in a state park. The group's position is that more out-of-state plates means the state's advertising programs are working.
How would an analyst obtain data and determine the number of trips in
Many firms like to espouse the idea that they "promote from within" when filling key managerial positions. What may be some PROS and CONS to this practice?
She must be able to pay cash for all corn at the time of purchase. Use linear programming to decide explain how Alexis can maximize her cash on hand at the end of April.
Illustrate the communication structure-escalation, reviews, approval, and information. Be sure to address all the audiences, not just the ones identified in the earlier activity.
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