Identify the components of the problem definition framework

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1. Explain fully the CRM levels and the integration of CRM.

2. Explain fully how a CRM supported customer responsive strategy results in competitive advantage.

3. Explain fully the steps to developing a CRM strategy.

4. Identify the components of the problem definition framework.

5. Discuss fully the 6 considerations in deciding whether to conduct research.

6. Discuss the ethical issues regarding marketing research.

Reference no: EM132269498

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