Reference no: EM131263800
Assignment: Case Study-Training Assessment
Training assessment is an important task for HR personnel. Use the Argosy University online library and textbooks to read about training assessments.
Then, consider the following scenario:
You have recently been appointed as a training manager for the southeast region of a major supermarket chain in the U.S. Your territory includes 15 retail stores. Your responsibility involves working directly with store managers and other stakeholders to develop training solutions to meet specific needs of employees in various stores. This includes, but is not limited to, performing needs assessments, determining appropriate instructional design and training delivery methods, as well as implementing and evaluating training initiatives.
Three of the stores in your territory have missed sales goals for the last two quarters. All three stores have received low customer satisfaction scores and are experiencing increased employee turnover rates. The high employee turnover has resulted in the store managers hiring many new and relatively inexperienced sales associates, which further contributes to the problem.
The senior management team of the supermarket chain believes that training and development may help decrease employee turnover and increase customer satisfaction. You have been asked to assess training needs and develop a proposal to address the situation in these three stores.
Instructions:
Use scholarly resources and your learning, address the following:
1. Identify, using simple heuristics, the indicators that show that the specific problems experienced by the three stores can be resolved through training.
2. Design a needs assessment plan and identify three specific training initiatives you would recommend for these employees. Include the expected outcomes for the three training initiatives in your proposal.
3. Select one of the specific training initiatives you identified and develop a budget of projected costs to implement this initiative.
Write a seven-to-nine-page training proposal in Word format. Apply APA standards to citation of sources.
Discuss which social media and how they will be used
: Media strategy. Discuss at least two of your media choices that you believe will best reach your target market with your advertising. Be specific with your choices, e.g. HGTV, Rehab Addict, because the product or service is targeting a do-it-you..
|
How do markets allocate resources
: How do markets allocate resources? How do taxes affect market outcomes? How do the effects depend on whether the tax is imposed on buyers or sellers? Explain the answer with the help of graphs.
|
Illustrate how technology can benefit transfer of learning
: Illustrate how technology can benefit the transfer of learning. Explain how organizations have utilized technology in learning. Use your research or examples from your experience.
|
Determine the real rate of interest
: In a given economy, the nominal rate of interest is 10% while the inflation is 12%. Determine the real rate of interest. State and explain the factors that have caused banking crisis in developing countries.
|
Identify specific training initiatives you would recommend
: Design a needs assessment plan and identify three specific training initiatives you would recommend for these employees. Include the expected outcomes for the three training initiatives in your proposal.
|
Coming out and straightforwardly stating his position
: How does he lead his reader to that conclusion without coming out and straightforwardly stating his position? Why do you think Singer chooses not to state his position?
|
Create a script to accompany the presentation
: Throughout the class, you have analyzed many aspects of your company. Now you will put it all together in a presentation format. Your presentation will provide a comprehensive look at the marketing plan for your company's product. You are permitte..
|
What is the first step in planning an early childhood
: What is the first step in planning an early childhood education environment? Of the following areas in Ms. Melanie's four-year-old preschool classroom, which is considered an interest center?
|
Interpret and explain the yed for bicycles
: Due to rising unemployment , bike sales are rising across the USA. The bike industry estimates that , all else equal, a 1% fall in average income leads to a 1.5% increase in the sale of bicycles. Calculate, interpret and explain the YED for bicyc..
|