Reference no: EM133082617

BSBPMG534 Manage Project Human Resources - BSB50820 Diploma of Project Management

Assessment Task: Establishing Human Resource Requirements (Project B, Adelaide Branch Office)

TASK SUMMARY
This task consists of three parts
• In Part A, you are to draft a project human resource (HR) plan.
• In Part B, you are to prepare for and meet with your project team to discuss the HR plan via a role-play and advise relevant persons of the outcome of the meeting.
• In Part C, you are to identify and organise learning and development activities to enhance team performance.

PART A: IDENTIFY PROJECT HUMAN RESOURCES AND PROJECT ACTIVITIES

TASK SUMMARY
You are to draft a plan that outlines the human resources required for the Adelaide Branch Office project.

TASK INSTRUCTIONS
Following organisational procedures, you are to complete the following:
• Draft a Project Human Resource Plan using the CBSA template.
The template provides guidance on the information required to be communicated to others through this document.
You may need to make some assumptions where information is not available in the case study. Liaise with your assessor if you are unsure of how to progress the assessment at any stage.
You are required to submit the draft to your assessor prior to undertaking Part B.
• Once you have decided on the staff you think should be on the project team other than yourself (Zane O'Brien) and Paris Morales, write an email to the relevant department managers and the Project Sponsor to ask if these people can be a part of the team.
You will need to write separate emails where staff come from different departments, and the outline of their commitment requirements over the life of the project will be different. Include a request for a response and when it is required by.
Your assessor will also be looking to see that in the email you have:
• followed the CBSA email format
• used appropriate language for requesting release of staff
• used suitable structure including paragraphing, sentencing, punctuation and bullets (as required)
• spelt project terminology and person's names correctly
• clearly outlined the intent of the email.

PART B: MEETING WITH THE PROJECT TEAM
TASK SUMMARY
In this task you are required to prepare for and meet with your project team to discuss the HR plan via a role-play and advise relevant persons of the outcome of the meeting.

TASK INSTRUCTIONS
The departmental managers have responded to your emails.
They have agreed to release their staff so long as you identify exactly when they are needed and remind them a week out from the time they are required.

You are now required to meet with your project team. Your assessor will arrange a time and place suitable for the meeting.
You will attend the meeting in the role of Zane O'Brien, Project Officer. Your assessor will role-play one of the Adelaide team members, Paris Morales, with two other people/students/assessors role-playing the other team members you have selected.
Prior to the meeting:
• Make sure the project HR plan is completed.
• Think about what objections the team members may bring to the table.
• Consider what will be non-negotiable team roles and responsibilities.
• Work out a team goal to present to the team.
At the meeting you will need to be able to:
• Introduce yourself and your role.
• Outline the project, the project goal, timeline and deliverables.
• Briefly outline the draft HR plan - you may wish to provide the team with a copy.
• Outline the project team roles and responsibilities.
• Negotiate the team roles where there is a difference of opinion.
• Ask the team members for feedback and input
• Outline the team goal and then discuss, identify and obtain agreement from the team for at least two KPIs for the team (not individual team members). These KPIs will be added to the HR plan after the meeting.
After the meeting:
• Make the changes, amendments and add any additions to the draft HR plan and submit as the final copy. Clearly show where you made the changes and/or additions to the plan, for example, include in a different colour text or font.
• Write an email to the project sponsor summarising the meeting and attaching the plan. Include:
» at least one learning and development need for the team you have identified at the meeting
» why you see the learning and development need as important. You can add that you will look to organise training for this in the near future
» a comment about the rewards and recognition section in the HR plan.
During the meeting, your assessor will also be looking to see if you:
• clearly explained the project HR plan and team roles
• used non-verbal language to convey meaning to verbal exchanges
• asked open and/or closed questions to confirm information given to team members is understood
• asked an open Question to find out the opinion of the team members on the allocation of the roles
• paraphrased to confirm understanding when appropriate
• used active listening skills, i.e. in response to any questions asked or opinions given
• asked a Question of the team members to confirm the changes to be made
• used questioning to obtain agreement on actions to be taken
In your email, your assessor will be looking to see you:
• used the CBSA email format
• used language and structure appropriate to an email to the Project Sponsor, Gavin Stead
• included the purpose of the email
• only include information relevant to the reason for the email.

PART C: TEAM TRAINING
TASK SUMMARY
In this task you are to identify and organise team training and learning and development activities and inform the team of your actions.

TASK INSTRUCTIONS
The departmental managers have responded to your emails.
They have agreed to release their staff so long as you identify exactly when they are needed and remind them a week out from the time they are required.
Your task is to identify and organise learning and development activities to enhance team performance, inform the team of your actions and outline how they will access the training, learning and development
To do this, you must:
• decide on and document in a method of your choice, three different areas the team may benefit from learning and development activities and how the learning and development will enhance the way your team will work together
• research both external and internal sources that the training the team is to undertake to develop each of the areas identified. The learning and development activities are at no cost to the project or the team member as they are covered by HR policies for professional development.
• you may need to check the policy and procedure to ensure any external training is within the allowable individual professional development budget
• document comparison between the sources of training with all relevant information (e.g. time, place, objective and goals of training, how and who will arrange it etc.) and select the method that will best suit your team. You must identify different training methods for each area of learning and development to be undertaken by the team.
Once you have completed the above, write an email to the team outlining their learning and development requirements.
Inform the team of your actions and the need for them to report back to the team on how they found each activity and how it helped/will help them in improving the team performance after they complete their training
Your assessor will be looking to see if the email has been written to suit the audience, context and purpose using
• the CBSA format
• grammatically correct English and correct spelling
• appropriate language for written communication with the audience
• paragraphs, sentences and bullets where it enhances understanding of what is being communicated
• the purpose of the email.