Reference no: EM132721460
MB111 Business Communication
Assignment 1: Case Study Brief
Directions
Please read the case study carefully and then consider the questions at the end of the brief.
In addressing each of the questions you should be demonstrating your engagement and understanding of the Business Communication literature by providing consistent intext references/citations to support your claims. There should also be a reference list at the end of your document in APA style.
Question 1. What are the pros and cons of Jill's lack of hotel operational experience?
Question 2. Identify potential challenges for Jill with her subordinates and supervisor.
Question 3. Consider the current challenges of the reservations department. How will Jill's interpersonal communication skills she learned from working in human resources benefit this department?
Question 4. You are tasked with modifying the management training policies. Provide rationale for changes made.
Question 5. Should TMH make allowances for internal candidates regardless of experience type? Explain.
Question 6. What advice could Joseph give Jill to help her make a decision?
Question 7. Should Jill accept the assistant reservation sales manager position? Why or why not?
Attachment:- Case Study Brief.rar
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