Reference no: EM133220862 , Length: 5 pages

In 2023, Kwantlen Polytechnic University will be undergoing a program review in the operations and supply chain management.

Reflect your journey in the operation and supply chain management program, you are asked to provide the Operations and Technical Management department with one piece of advice of making one change what will that be?

Below is the detail of the program, read the description and then write any changes you want to make in the program.
That one change can be a course that you took or a brand-new idea completely.

Assignment Requirements
1. Write a minimum 5 pages report.
2. Identify Issues or challenges and provide recommendations.
3. Provide in-text citation and references.

Details of OSCM Program
1. Financial and Managerial Accounting for Managers:-Students will learn to interpret and analyze financial information for planning, control, and making decisions. They will learn to interpret financial statements and extract information for analysis. Students will explain cost behavior and apply management accounting techniques such as break-even and cost-volume-profit analysis, identifying relevant costs for decision making, budgeting, and activity-based costing. Students will apply these skills through written reports and oral presentations.

2. Managing Dynamic Teams:-This course will cover the skills needed to build, lead and motivate high-performance teams as a leader. It is intended to provide students with both a conceptual understanding, as well as experiential learning opportunities in initial stages of team construction and development, examining issues of power and control in team functioning, facilitating team problem solving and decision making, evaluating team performance and individual contributions, and providing feedback on team behaviour. Working on virtual teams is an emerging challenge for many leaders and methods for working in these environments will be examined.

3. Project Management:-Students will learn the key project management concepts, tools and techniques through which projects are selected, planned, executed, monitored and controlled, and brought to a close. They will explore and practice competencies in the nine key project management areas: scope, time, cost, quality, human resources, risk, procurement, communication, and integration management.

4. Quantitative Methods for Business Management:-This course will provide the foundation and experience for students to apply a variety of modeling approaches to management problems and decision making in a variety of business functions, e.g., marketing, operations management, finance, accounting, long term strategy and managerial economics. Practical experience in statistics will be provided, and on completion students will be able to critically assess statistical analysis undertaken in their workplace.

5. Negotiations and Stakeholder Communications :-This course will help students become more effective communicators and decision-makers by learning proven techniques for building and maintaining relationships, applying appropriate power and influence, structuring agreements, and developing stakeholder buy-in in a variety of negotiation scenarios. Students will examine core decision-making challenges and apply strategies and techniques to effectively engage colleagues, staff, partners, customers, and clients in collaborative negotiations.

6. Operations Management :-Students will learn and practice the fundamental design and implementation concepts, tools and techniques used in Operations Management (OM). They will be exposed to leading practices employed by entrepreneurs and managers in organizations of all sizes, both in manufacturing and service industries. Students will acquire the skillsets required in managerial positions in the OM function, which is the foundation of success in any type of organization, in any sector of human endeavour. Students will apply formal qualitative and quantitative approaches to solve practical problems through exercises, case analyses, and group work with real-world or simulated organizations.

7. Information Systems for Operations and Supply Chain Management :- Students will learn how to identify state-of-the-art developments in information systems and how to adopt advanced information systems to optimize the cost-customer service trade-off, thus safeguarding and enhancing the organization's competitive advantages generated in operations, supply chains and logistics. Students will examine appropriate analysis and implementation tools necessary to match information and communications technologies (i.e., hardware, software, and applications) associated with the sustainable use of equipment, materials, energy, and the workforce on the one hand, with the present and future needs of operations and supply chain management on the other. Students will examine the benefits of current and predicted technologies in areas such as product design, process execution, inventory and quality management, management of supplier and customer relationships, transportation and warehousing, capacity planning, productivity, and an array of related operations and logistics processes everywhere in the end-to-end supply chain.

8. Quality Management :- Students will demonstrate advanced understanding of a number of critical components of Quality Management as a conduit to organizational effectiveness. Specific outcomes include demonstrating an understanding of quality management in both manufacturing and service industries, and related concepts including Statistical Quality Control (SQC) and Statistical Process Control (SPC); Six Sigma and Total Quality Management (TQM); measurement of quality in services; and quality systems.

9. Productivity, Innovation, and Lean Systems :-Students will study the organic link between productivity and standard of living. The effects on productivity of organization-level factors will be analyzed in depth. The major importance of innovation (especially incremental innovation) for productivity gains will be examined in the context of understanding the typical processes that ensure the transformation of inputs into outputs both in manufacturing and in services.

10. Supply Chain & Logistics Management :- Students will study the principles of Supply Chain Management, organizational function with a decisive impact in the success of the operations of all organizations, their partners, and the end customer of the goods and services that they provide. Students will learn how to design and implement supply chain and logistics networks, and how to set and monitor relevant and meaningful metrics leading to competitiveness enhancement. Students will examine in depth the evolving concepts and tools of customer service management, transportation, warehousing, reverse flows, humanitarian logistics, sustainability, and the roles of external forces such as technology, globalization, government regulations, and the growing power of informed customers. Students will apply their knowledge and skills to audit, design, or manage real or simulated supply chain and logistics activities.

11. Applied Operations & Supply Chain Management Project :- Students will complete an Operations & Supply Chain audit of an organization and submit suggestions destined to improve the existing Operations & Supply Chain metrics. Class work will include interactive sessions on planning and structuring the audits, solving specific Operations & Supply Chain problems and dealing with project management issues, and addressing - in a large group setting - complex problems encountered by groups and their client organizations.