Identify appropriate interpersonal communication techniques

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Reference no: EM133024103

CPPDSM4001A ACT AS A BUYER'S AGENTCPPDSM4001A ACT AS A BUYER'S AGENT - 12345678910 LEARNER RESOURCE

Q 1: There are a number of ways you might receive enquiries from prospective buyers, so that you can handle them promptly to enable the delivery of high quality service. What are four (4) of these ways?

Q 2:How might you establish an appropriate rapport with a prospective buyer? Provide three (3) tips.

Q 3: Identify the appropriate interpersonal communication techniques and data collection techniques to use when clarifying and assessing buyer requirements?

Q 4: What are the types of agency services and fee structures you will discuss with buyers, in line with the agency practice?

Q 5: What information should be documented when confirming in writing a buyers engagement of the agency?

Q 6: From where might you gather information on properties that meet the buyer requirements, so this can be organised and formatted for analysis and interpretation?

Q 7: What are five (5) examples of reliable methods suitable to use for the collection of information on properties, in line with agency practice?

Q 8: There are a number of relevant people you may consult, using appropriate communication techniques, with to gather additional data. List eight (8) examples.

Q 9:What do you need to ensure is used and applied when analysing information gathered?

Q 10: List five (5) examples of verifiable evidence that could be used to support assumptions and conclusions?

Reference no: EM133024103

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