Reference no: EM133877310

Business Communication for IT Professionals

Assessment Item 1:

Introduction
Inspired by renowned Swiss psychiatrist Carl Jung, Katharine Cook Briggs and Isabel Briggs devised a questionnaire that would help identify a person's psychological type. Learning these psychological types are very helpful in understanding yourself, how you deal with others, ideal careers, and your strengths and weaknesses. Goleman, D. (1995) found along with traditional qualities such as intelligence, toughness, determination and vision, true effective leaders also should have a high degree of emotional intelligence.

These self-assessment questionnaires are designed to get you thinking about the various competencesof emotional intelligence and understand various human psychological types. The objective is to understand and relate different personality types for successful communication within community and workplace. To better understand personality types, it is best if we understand our own personality type.

Requirements
Complete the following tasks and prepare a short report for each task as per the given template. Usethe given respective documents to complete each of these tasks.

Tutorial 1
Task 1:
This task aims to evaluate your ability to succinctly identify and propose solutions to communication barriers in an IT project setting. Using the provided case scenario, you will analyze the challenges and recommend practical strategies to resolve them.
Student Guidelines for Task 1
Assessment: Identifying and Resolving Communication Barriers in "The Delayed Software Update"

Introduction (Approx. 50 words)
Highlight the importance of communication in IT projects.
Provide a brief context of the scenario, The Delayed Software Update.
Identification and Impact of Communication Barriers (Approx. 150 words)
Identify the following barriers from the scenario:
Background noise.
Use of technical jargon.

Cultural differences.
Technological issues.
Stress and misunderstanding.
Discuss how each barrier affected team communication, project efficiency, or morale.
Proposed Solutions (Approx. 250 words)
Recommend actionable strategies for each barrier:
Background Noise: Introduce virtual meeting etiquette and tools like noise-canceling software.
Technical Jargon: Use plain language or include a glossary for junior members.
Cultural Differences: Encourage open discussions and provide cultural sensitivity training.
Technological Issues: Ensure backup communication platforms and pre-meeting technical checks.
Stress and Misunderstanding: Promote a positive feedback culture and provide stress management resources.
Conclusion (Approx. 50 words)
Summarize the importance of addressing communication barriers.
Emphasize how resolving these challenges enhances collaboration, reduces project delays, and improves client satisfaction.
References
Include all references in IEEE format, adhering to proper citation standards.

Task 2. Self-Assessment of Social styles
A separate document is available on the Learning Management System (LMS) for the submission of Task 2 in the Assessments. This document contains the complete Self-Assessment of Social Styles activities. Hire best assignment help and experienced tutors now!
Instructions for Task2:
Navigate to the Assessments Tab on the LMS.
Locate the document specifically designated for Task 2 of Tutorial 1.
Open the document to access the Self-Assessment of Social Styles activities.

Complete all the activities provided in the document thoroughly.
Ensure that your responses are clear, concise, and reflective of your understanding of social styles.
After completing the self-assessment questionnaire and completed the template provide for Personality assessment, save the document in the same file as task 1.
Note: This activity is designed to enhance your awareness of social styles. Your thoughtful and honest responses are encouraged.
Submit a single document consisting of Task1 and Task2 of Tutorial 1 by the specified deadline. Follow the submission instruction without Turnitin report no tutorial or assignment will be accepted.

Tutorial 2:
Submission guidelines for Tutorial 2 Part B

Please note that Tutorial 2 Part B is an individual task. You are required to submit four items, consisting of two questionnaire answers and two template answers for the tasks in a single pdf file, which include the MBTI and emotional intelligence personality analysis.

Below are the specific items required for submission:

Task 1. Emotional intelligence competence Assessment.
For Tutorial 2, Task 1, an essential document has been uploaded to the Learning Management System (LMS) under the Assessment Tab. This document contains the Emotional Intelligence Competence Assessment that you are required to complete.

1. Briefly describe the important human personality aspects that you learn from this task.
2. How do you think having this information would help you to improve your workplace communication?
3. Was there any aspect that surprised you?

4. Consider the assessment results and identify two actions that you can take immediately to strengthen your communication skills.

1.

2.
5. Which aspects would you include in your own work practice based on your learning experience?

Task 2. Personality Type assessment based on cognitive functions.

For Tutorial 2, Task 2, an essential document has been uploaded to the Learning Management System (LMS) under the Assessment Tab. This document contains the Personality Type assessment that you are required to complete as per template.

1. Briefly describe the important human personality aspects that you learn from this task.
2. How do you think having this information would help you to improve your workplace communication?
3. Was there any aspect that surprised you?
4. Consider the assessment results and identify two actions that you can take immediately to strengthen your communication skills.

1.

2.
5. Which aspects would you include in your own work practice based on your learning experience?

1. Briefly describe the important human personality aspects that you learn from this task.
2. How do you think having this information would help you to improve your workplace communication?
3. Was there any aspect that surprised you?
4. Consider the assessment results and identify two actions that you can take immediately tostrengthen your communication skills.
1.
2.
5. Which aspects would you include in your own work practice based on your learning experience?

Tutorial 3:

The purpose of this assignment is to create a carefully produced, professional resume that you may use to apply for employment in the future. You will develop a strong understanding of what is involved in creating as flawless resume. If you already have a resume, you are still required to

produce a new one using the template provided below. You are free to use the information from your existing resume, but you cannot submit your "old" version for marking.
You will have to have your resume peer edited and evaluated during the scheduled tutorial time. You MUST have a draft copy of your resume prepared to share in tutorial hour. Use the chronological resume template or skills-based resume template.

You may only use 10 or 12pt Times New Roman or Arial fonts for this assignment (except for your name - should be larger font size and bold to stand out). Your resume MUST fit properly on one or two pages (not including reference sheet). If your resume is only slightly longer than one page, you will need to work on formatting to try and make it fit on a single sheet. Include a separate reference sheet with at least THREE (3) references - must ask permission prior to using names (can't be immediate family members) and at least ONE reference should be able to speak to your character. Use bold or italic styles for headings, etc. as needed. Use bullets for point form information. Make sure line spacing and indents are consistent throughout your documents.

Assessment Item 2:

Task 1

Business Model
Design a Conceptual Business Model for a chosen Australian Organization using a suitable visual tool. (PowerPoint poster, business model canvas etc.)
Refer the APPENDIX section at the end of this document for more information.
Choose an Australian organisation Business model and get approval from the lecturer.
The Business model report submission should contain the following:
Title page
Introduction
background of chosen organization
Business Model
Conclusion
Reference
Appropriate graphics, images, and graphs.
Appropriate design techniques i.e., font type and size, and colour.
Task 2 - Write a formal email:
Effective workplace writing is a critical skill to develop and one that you will be using daily as an IT professional. Developing these skills will be important in creating a good first impression and maintaining your professional reputation with internal and external stakeholders.
Scenario:
You are a Talent Acquisition specialist of a successful Global Talent recruitment firm. A month ago, you were asked to send a potential Director Level candidate, one of your client's role and job description for their interest. You did this but you have not received a response from them. Write a follow up email to this candidate.
In your email you must:
Remind the candidate of the original email you sent to them.
Explain the benefits of joining your client company.
Request a response from them.
Prepare an appropriate follow up email to this senior candidate. Remember the time schedule and seniority of their position. Special attention should be paid to clarity of the information, structure, grammar, and professionalism.

Assessment 3

Introduction
As an aspiring IT professional in Australia your career success journey requires a clear- eyedunderstanding of the Australian business environment and culture. The primary objective of this research project is to provide a forum for students to investigate and understand the Australian workplaces as it is being applied in the real world to realize organizational objectives.
For this assignment, the students will work in teams of maximum of FOUR(4) members to research and prepare ppts and submit a video presentation on LMS or we can display the recorded video during the tutorial hour for the peer learning on anyone (1) of the following topics.
Australian Workplace Culture
Mediated communication
Workplace Cross Cultural Communication

Ethical Business Communication
Non Verbal communication
Professional communication Research
Enculturation Into a Profession
Writing Professionally: Process And Style
Interviewing And Negotiating

Students are required to present their findings through the Group Presentation and expected to upload ppts and recorded video on LMS and be present during tutorial hour for questions and answers session.
Group Presentation
Each team's presentation is expected to take between 8 to 10 minutes. All team members mustcontribute almost equally to the presentation, and each team member's contribution must be clearly indicated in the presentation plan that is submitted to the lecturer.
For this assessment task you are required to prepare the PowerPoint slides (max 10 slides) and a video presentation (or present in the class if situation changes). The recommended structure forthe project presentation is as follows:
Introduce your team members.
Introduction - Provide a general overview of the chosen topic.
Significance - Illustrate the importance of the chosen topic in Australian workplace.
Discussion - In depth discussion of the topic using evidence of research from literature.Use suitable examples and visuals.
Major findings and recommendations - Present major findings of your research andprovide some recommendations to your classmates.
Conclude your presentation by summing up and giving time for questions.
Reference list - IEEE style