User Account

All Pages

Identify and explain the uses of various service wares

Assignment Help Operation Management
Reference no: EM131664191

Guest Service in the Hospitality Industry

1. Identify and define FOH and BOH positions as they relate to service.

2. Identify and explain the uses of various service wares.

3. Describe the common procedures for checking in and checking out a guest.

4. Identify and describe common guest service issues and provide solutions for resolving them.

5. Define and apply strategy as it applies to a service operation.

6. Understand vision, mission, and statements of purpose as they relate to service.

7. What are some of the management problems associated with allowing service employees to exercise judgment in meeting customer needs?

8. the concept of triple bottom line as it manifests 3 core principles of any organization: profits, social impact and its effect on the environment. How can this concept be used at your organization or an organization you are familiar with?

Reference no: EM131664191

Questions Cloud

Pros and cons of at least eight performance appraisal method : Discuss the pros and cons of at least eight (8) performance appraisal methods.
Production of an rna transcript : It has often been noted that an increase in production of an RNA transcript for one gene does not sync with the same level of increase in the protein it encodes
Fermentation but phenylethyl alcohol : MacConkey test for lactose fermentation but Phenylethyl alcohol does not. Explain why this is so Macconkey and Phenylehtyl alcohol contain NaCl. Why?
What are the total budgeted cost for each activity : What are the total budgeted cost for each activity and the total budgeted indirect cost for March 2018?
Identify and explain the uses of various service wares : Identify and define FOH and BOH positions as they relate to service. Identify and explain the uses of various service wares.
Enteric bacteria are facultative anaerobes : Enteric bacteria are facultative anaerobes, meaning they are capable of both aerobic and fermentative metabolism.
Which product category has the largest fraction of bic : Activity-based budgeting. The Jerico store of Jiffy Mart, a chain of small neighborhood convenience stores, is preparing its activity-based budget for January.
Develop an optimum service process flow for the company : Define one current service that you can enhance or is not meeting your company's desired objectives based on the goals outlined in the mission statement.
Optimal size of production run for this particular compound : The Wod Chemical Company produces chemical compound that is used as a lawn fertilizer. What is the optimal size of production run for this particular compound?

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +91-977-207-8620

Phone: +91-977-207-8620

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd