Reference no: EM133304828

Assignment: Identify and evaluate the political health care issue facing healthcare administrators. In a summary identify political issues in the scenario below and discuss how you would effectively and ethically handle the situation(s). Then apply two conflict management skills you would use to resolve issues and/or build team alliances based on those decisions. Include two scholar academic references.

Scenario: You are the healthcare administrator of a nursing home. You are informed by your Admissions Director that a new memory-impaired resident has been admitted into your long-term care unit. The staff is concerned about the involvement of family with your resident. Family members from out-of-town arrived and expressed concern about your resident's do not resuscitate (DNR) orders which were authorized by the Power of Attorney of another family member. A quarrel erupts in the nursing home with family members voicing their opinions loudly. You arrive on the scene and are immediately told by the visiting family member, "Do you know who I am? I am a supervisor for the Department of Health and Human Services and will not hesitate to have your facility surveyed for noncompliance." What do you do?M