Reference no: EM132230456
Task 1 answer these questions
Q:1. why is staff and customer feedback important when dealing with business issues?
Q:2. identify an example of corporate knowledge for each of the three area
Copyright
Intellectual property
Technology
a. and explain how these affect your organization
b. what steps are taken to gain and secure this corporate knowledge?
c. what would happen if each one were lost because it was not recorded and secured?
Q:3. Explain how you would test your organizations information system to ensure that it support the information requirements of decision makers. What would you test? How would you determine its usefulness? When are tests complete?
Q:4. Explain your organization's procedure for updating information systems. Why are effective?
Q:5. List three (3) reasons why is it important to consult employee on OHS matters?
Q:6. Explain how your organization mange the advice and documentation needs of its personal ‘in terms of location, format and timeline requirements.
Q:7. Create an RACI chart for at least three tasks your organization. You should state who is responsible, accountable, who to consult and who to inform.
Q: 8. Why different options do you have when you have identified a risk, if eliminating the risk is not an option? Briefly describe each.
Q:9. Identify a quantitative method and give a brief outline of it. Give an example of how you would apply this method in making a decision on an identified business issue.
Q:10. Give two different examples of how you could adjust information management system and decision support system to meet your processing objective.
Q:11.
Explain the process you would follow in order to ensure that sufficient valid and reliable information is available to support a decision.
Q: 12. Give an example of how you would use statistical analysis to make an interpretation.
Q:13. Describe the importance of formal and informal networks and how they are utilized to access knowledge or memory not in the system.
Q:14. How can gain a better understanding of how knowledge management affects the daily tasks of different members of staff? What types of information might you need to ask about in order to review corporate knowledge?
Q:15. Identify three different pieces of information that are relevant in your workplace and for each, identify an official and authoritative source you would access to learn more about this information .Explain why each source is reliable and identify who is responsible for writing and maintaining the information at the source.