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How to conduct an investigation

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Reference no: EM131941394

  1. How to conduct an investigation. It should include the following elements:
  2. Reviewing the initial complaint: What are the items you should look for in a compliant to determine validity?
  3. Notifying the appropriate upper management of the complaint unless they are implicated in the complaint: What are the steps to take to determine who is involved?
  4. Obtaining additional information as necessary and developing a plan for the investigation: What other items are important to the investigation?
  5. Conducting interviews with staff, residents and/or management: Delineate the types of questions to ask in the interview.
  6. Determining if the allegations are substantiated or unsubstantiated: Identify criteria to determine if substantiated or unsubstantiated.

Reference no: EM131941394

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