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How the servuction model may be utilized

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Reference no: EM132915533

The Servuction model is a conceptual model used to elaborate the many interactions that happen during the service encounter stage. Starbucks Corporation is an American coffee company and coffeehouse chain that is extremely popular in Malaysia. Assume that you are a consumer patronizing Starbucks and you encounter various interactions during your experience in the facility. Using your own choice of service organization, state with examples, on how the Servuction Model may be utilized. In your explanation, include the FOUR (4) elements that encapsulate the model.

Reference no: EM132915533

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