How the organization seeks to gain a competitive advantage

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Reference no: EM131261442

LensCrafters Case Study

This assignment requires student complete an analysis of the LensCrafters case from Chapter 6 of the text.

Write a six to seven page paper in which you:

1. Evaluate LensCrafters' operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.

2. Analyze how operation management activities affect the customer experience. Select two operation management challenges and provide the solutions for confronting them.

3. Examine LensCrafters' value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.

4. Determine the different types of performance measurements that can be used to measure LensCrafters' service-delivery system design. Select at least two types that can be applied and provide justifications for the selection.

5. Examine the different types of technologies applied to LensCrafters' service operations and evaluate how the technologies strengthen the value chain.

6. Use at least three quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

**Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

**Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

Reference no: EM131261442

Questions Cloud

Describe specific experimentation and observational methods : Describe specific experimentation and observational methods that could be used within your discipline to gather data. Include your rationale.

How does the tool assist the marketing and management teams : How does this tool assist the marketing and management teams to solve problems within the company? Based upon your research and this SWOT analysis, what recommendations would you make for the management team?

Explain the advantages of utilizing the research firms : Explain the advantages of utilizing these research firms. Discuss why a company might decide to save the money and utilize its in-house team as opposed to one of these firms.

Examine the ways in which laws and labor unions impact : Examine the ways in which laws, labor unions, and market factors impact the company's compensation practices. Provide specific examples to support your response.

How the organization seeks to gain a competitive advantage : Evaluate LensCrafters' operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.

Analyze the theoretical aspects of research methods : Analyze the theoretical aspects of research methods to include the importance of conducting effective research leading to good decision making and analysis of the process associated with putting together a research study.

Determine the companys resources and capabilities : Determine the company's resources, capabilities, and core competencies. With the same two forces in mind, predict what the company might do to improve its ability to address these forces in the near future.

How might you use teamwork skills in your job : Identify and describe the stages of team development. How might stronger team skills benefit you? How might you use teamwork skills in your job? Provide specific examples.

Discuss the most appropriate form of ownership : Discuss the most appropriate form of ownership for your new business. Determine if it would make more sense to open the new business you describe or to purchase the existing business you selected.

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