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Choose any service process which you are familiar with (such as retailing, call center, restaurant, bank, hospital, pharmacy, car repair, etc).
a. Define what quality means to its customers and how the final quality dimension(s) can be possibly measured (judged).
b. Now try to identify if there is any variation associated with any of the quality dimensions. If yes, what are the potential sources of variation? If no, briefly explain why the dimension has no variation at all.
The use of social media now a days has been a problem especially not only for adults but for teens.
How Geographic Information system can be an important tool to help firms to make successful decision with regard to location.
Determine the optimal amount to spend on radio and direct-mail advertising.
What is the role of Operations and Supply Chain Management in determining the profitability of a business organization?
Which proposal can provide the company the best productivity improvement option based on income after tax?
Discuss the three most important elements to include in a self-assessment analysis for performance excellence.
Theories of management originated in the early 1900s. They have influenced how we view management today. Describe the early theory. Compare the differences between the theory you have chosen and at least one current approach/theory of management. In ..
Compare and contrast Scientific Management and the Human Relations Movement. On the Direct Marketing Assoction websit, what is intersting, how can companies use the website, what information is surprising and why?
Kurt Lewin suggests that the difficulty in motivating employees to alter their patterns of behavior stems from a group-initiated inertia, or people’s sense of belonging to a group. He suggests that this is the case even when the accepted group norms ..
Detailing the different business entity types we learned in class. You can use what you learn from google, the book, etc.
Why is it important for Facebook to have an open system where other developers can make content for the website?
Create a substance abuse policy applicable to all personnel at your healthcare facility. The policy should include the goals, objectives, and purpose of the policy, expectations of clinical and nonclinical personnel, the testing procedure, disciplina..
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