How might competing dealership capitalize on such disclosure

Assignment Help Operation Management
Reference no: EM132086438

Do Black men and women and White women pay more for cars? Many newspaper articles and hidden television investigations have suggested that they do. What does sound empirical research suggest? Ian Ayes and Peter Siegelman’s study published in The American Economic Review, ‘’ Race and Gender discrimination in Bargaining for a New Car ‘’ provides empirical evidence that indeed blacks and white women are charged more for new cars than white men are. Three hundred testers who were matched in terms of age, educational level, attire, and attractiveness and who were trained to negotiate similar went to Chicago-area car dealerships ostensibly to buy a car. White male, White female, Black male and Black female testers used the identical bargaining strategies after having received two days of formal training, in which they memorized the bargaining script and participated in negotiation role plays. To avoid bias, the testers were told only that the study involved how sellers negotiate for cars and did not know that other tester would also visit the same dealership. Finding strongly support race bias in initial pricing and negotiations. Initial offers to White male testers were about $1,000 over dealer costs. Initial offers to black males were over $900 greater than those made to white males. Initial offer to black women and and white women were $320 AND $110 respectively, over initial offers to white men. Differences between initial offers to black men and women and white men were significant an the 0.05 level: however, differences between white women and white men were not statistically significant. For all testers prices were lowered during negotiations, but dealer concessions exacerbated the advantages already present in the offer to white males. When these concessions were factored in, a stronger pattern of discriminations was apparent in the final offers when compared with the initial offers. Specifically, Black men, Black women and white women were offered final prices of $1,100 , $410 and $92, respectively, more than white men. Ayres and Siegelman point out that although black men were quoted the highest initial offer, they received the lowest average concessions. Il all, testers’ race and sex were strongly related to both the initial offer and the final price offered. Perhaps, most disturbing in almost 44% of cases, the initial offers made to white men were lower than the final offers made to other testers. It is impossible to unequivocally explain these results. Some suggest that sellers may expect white men to be more serious, sophisticated customers and non whites and white women to be less savvy customers. Others suggest that dealers may believe the latter groups are willing to pay higher markups than white men. Regardless of the theoretical explanations for the disparate treatment, the bottom line is the financial cost to black customers.

QUESTIONS:

1. If the results of a study, with dealers names and identification were to be released to the public, what would the likely outcome be for those dealers? how might competing dealerships capitalize on such disclosure?

2. What can individual dealers do to avoid customer discrimination, given the need to maximize profit? Is a profit maximization strategy consistent with discriminatory dealer behavior in the long term?

Reference no: EM132086438

Questions Cloud

External environmental factors that surround and influence : The internal and external environmental factors that surround and influence, and sometimes constrain, a project are known as what?
Purpose of internal control procedures within business : What is the purpose of internal control procedures within a business? Do the procedures have any limitations? Explain.
The situational theory of leadership : According to one author, the situational theory of leadership suggests that no single leadership style is "best."
About something for which you have responsibility : You want to participate in decisions that affect you. And you expect to be included when a decision is made about something for which you have responsibility."
How might competing dealership capitalize on such disclosure : What would the likely outcome be for those dealers? how might competing dealerships capitalize on such disclosure?
Bureaucratic structure is the ideal type of organization : For Max Weber, a bureaucratic structure is the "ideal' type of organization.
How can company increase its customer equity : What is customer equity? How can a company increase its customer equity?
Regarding international law and concerning contracts : Which of the following statements concerning contracts is incorrect? Which statement regarding international law is incorrect?
Purpose as being able to create and maintain customer : Many managers view the purpose of business as making a profit, whereas some view the purpose as being able to create and maintain a customer.

Reviews

Write a Review

Operation Management Questions & Answers

  Marketing strategy based on your STP strategy

Develop your Cemex marketing strategy based on your STP strategy. Prepare a four-page report outlining your marketing strategy.

  Explain why evaluation is necessary

Identify various internal and external parties who should participate in the evaluation and why you selected these parties.

  Describe pros and cons of control system

What kind of conrol systems are being used to measure the perfromans of hospitals and their different kinds of employees such as doctors and nurses? What are the pros and cons of the control system.

  How far ahead of scheduled meeting date should he begin work

If Doug wants a 0.99 probability of completing the project on time, how far ahead of the scheduled meeting date should he begin working on the project?

  Impact of information technology on logistic industry

Logistics management - Evaluation of the logistics operations carried out within manufacturing organizations. Impact of information technology on logistic industry

  Determine when orders should be released

Complete the given DRP matrix for Item X. Determine when orders should be released and the size of those orders.

  Analysis technique of business process automation

The analysis technique of BPA Business Process Automation, BPI Business Process Improvement, and BPR Business Process Reengineering is selected based on several characteristics of the project. What are these characteristics and how do they influence ..

  Describes how an operations strategy can be implemented

Why is the idea of a ‘line of fit' such a useful concept in explaining describes how an operations strategy can be implemented successfully.

  Most important components in mission statement

The three most important components in a mission statement are identifying the customers, the products and services, and the philosophy of the organization. In order for a business to be successful, outsiders and people within the business must be aw..

  What are the opportunities for advancement

Prepare for the interview. Write 5-6 questions in advance before meeting with the interviewee. What is your career path? What education and skills are required for his/her position? What are the opportunities for advancement?

  Marketing ethics-drug dealing

Marketing Ethics: Drug Dealing. Do you believe it is wrong for pharmaceutical companies to explain the benefits of their products to physicians this way?

  Represented by international brotherhood of teamsters union

The maintenance and food service workers at Prestigious University are represented by the International Brotherhood of Teamsters Union.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd