How it can improve service delivery to its citizens

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Q. An important concept in management is best practices or benchmarking, where an organization systematically compares work processes with those of its competitors or others in an industry. Select one best practice from an organization or industry which you are familiar with also then whether which best practice can be implemented into the culture of a governmental entity also describe how it can improve service delivery to its citizens.

Reference no: EM1373465

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