How is customer-centric organization

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How is a customer-centric organization different from one that is product focused? How does customer centricity impact the areas of finance, human resources, information technology, marketing, research and development, operations, and sales.

Reference no: EM131372623

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How is customer-centric organization : How is a customer-centric organization different from one that is product focused? How does customer centricity impact the areas of finance, human resources, information technology, marketing, research and development, operations, and sales.
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