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1. Insurance products are services. Describe Progressive Insurance's products in terms of the four characteristics of services. How does Progressive deliver value to its customers? In what stage of the product lifecycle are Progressive's products and why? 2. What are the advantages to customers to have either an insurance agent (indirect channel) or an online transaction (direct channel)? What are the disadvantages? How does each add value to the customer? 3. The Progressive video mentioned that prices might be different depending on whether the customer uses the agent or the online service. Based on the pricing considerations discussed in your text, does this pricing strategy appear to be customer focused? Why or why not? 4. Progressive and its two primary competitors, All State and State Farm, have all developed ‘characters' to communicate with the target market Flo, Mayhem, and Jessica are becoming the face of the companies. Using the humorous approach is one way companies hope to differentiate themselves from their competitors. Based on the ads for Progressive, All State and State Farm, can you differentiate each of the companies? Why or why not? Do you think the humorous approach works? Why or why not?
Why is operations management relevant to managers in other organization functions? Base your discussion on your experience of operations within your organization or an organization with which you are familiar.
When a union negotiates, with management, on behalf of its members to define and interpret employment contracts
Joe, the owner manager of Joe's Barbeque, has recently become acquainted with the concept of Value of a Loyal Customer (VLC). He had always rather intuitively thought that his "regulars" were the ones that were most valuable to his business.
Given the increasing regulations of the Internet and email by the Government of China, recommend to the CEO of Google whether the company should continue to operate in China, the worlds fastest and among the largest growth markets.
state wether you wold use Raoult's law or Henry's law to perfom vapor-liquid equilbrium calculations for each component in the following liquid mixtures
The production facility operates strictly eight hours per day. Evaluate the change in productivity for Aztec using the new assembly process.
M. Cotteleer Electronics supplies microcomputer circuitry to a company that incorporates microprocessors into refrigerators and other home appliances. One of the components has an annual demand of 265 units, and this is constant throughout the yea..
Explain how you could use JIT or Lean methods to make your life more efficient. Identify an activity or task which you do regularly also discuss application of JIT or Lean methods to eliminate waste.
Research several issues of business magazines such as Fortune, Business Week, Fast Organization, etc. also find examples of two companies that are using approaches to busting bureaucracy. Discuss the techniques these companies are applying.
What are the implications of that policy from the standpoints of (a) the development and implementation of global strategies, (b) the control of foreign subsidiaries and (c) the development of managers with significant international experience and..
explanation for each question in case the response was negative, about how I would fix the issue raised. Can anyone help?
Compute labour and multifactor productivity ratio. After some study, operations manager recommends 3 options to improve business's multifactor productivity.
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