How do empathy and sympathy differ

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What is empathy, and how does it affect business communication? How do empathy and sympathy differ? Identify how this concept ties into the planning and decision making that go into a message.

Reference no: EM131250281

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How do empathy and sympathy differ : What is empathy, and how does it affect business communication? How do empathy and sympathy differ? Identify how this concept ties into the planning and decision making that go into a message.
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