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How did the involved parties feel about the resolution

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Reference no: EM132181180

Question: TYPE - Reflective Practitioner

All of us have been involved in various kinds of conflicts related to our work environment. Using a situation that you were involved in, describe the conflict and how it was handled.

• Was the outcome positive or negative?

• How did the involved parties feel about the resolution, did they feel that they were heard, that their issues were resolved in an appropriate manner?

• Based on what you have read in this unit, what could have been done to improve both the situation and the outcome?

• What is professional civility/incivility?

• How does this impact professional relationships an patient care outcomes?

• What incivility literature evidence is available that supports that conflict resolution impacts work environments and patient care?

Students are expected to:

1. Post an initial substantive response of 200-250 words.

Reference no: EM132181180

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