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There are four copying center/file rooms serving a relatively large and active legal research firm. One attendant staffs each service room. The average arrival rate and service rate are the same for each room and are as follows: Arrival rate = 10.9 arrivals per hour Service rate = 14.6 services per hour The coefficients of variation of the inter-arrival times and the service times are both equal to 1. ? ?Although the relationships between the average number of arrivals and the average service capacity of each room seem to indicate that a line should rarely exist, most of the time a line of some length has been observed. Sometimes there is no line, and the attendant has nothing to do of any consequence. Management is concerned about this situation because of the lost effectiveness involved in having lawyers idle while researchers are waiting in line for files or other services, and because room attendants are sometimes not performing any work. ?Costs are given as follows: Cost of waiting time = $15.45/hour Cost of channel time = $6.30/hour ?How can management improve the utilization and reduce the queues? What are the cost implications of your suggestions? Consider the following possibilities: a. Add attendants to the present rooms. b. Combine the rooms physically without increasing the number of attendants. c. Combine the rooms physically and increase the number of attendants.
Define “code of business conduct”. Discuss businesses should concern themselves with developing a code of business conduct? If so, what variables should be included? If not, how would the business ensure that their employees were following ethical bu..
Memorandums and email messages differ more than letters in their physical makeup. Explain the differences between each of these types of messages and in what circumstance you would use one over the other
In fact, many leaders collaborate with other leaders to help them formulate new ideas and theories without wasting precious time. From your reading, what are a few leadership strategies best suited for today's industry needs?
For the automobile industry explain the innovative process that must take place for successful integration of innovation.
Is workplace flexibility out of reach for employees? Based on the Fair Labor Standards Act, non-exempt employees and their employers are restricted by the definitions of a workweek that were established in1938 when the law was enacted. Does the 40-ho..
Osceola Auto Parts is an independent auto parts dealer that sells auto parts, runs tests on customers’ cars, and delivers parts and tools to mechanic shops around town. Identify possible actors and use cases involved in Osceola’s business functions. ..
Within the textbook, Hynes presents a strategic approach to the managerial communication process by dividing communication into three integrated yet distinct layers. Using Hynes' discussion as a baseline, prepare a professional report that expands..
Those leaders who have the greatest impact are those who can influence a group or team. Briefly discuss the difference between a group and a team, and the strategies a leader should consider to influence a group or team.
What are the most important of these performance objectives for Flame Electrical and what seems to influence the stock replenishment policy of Flame Electrical
Consider the following for a purchased item. Time between reviews= 3 months lead time= 2 months unit cost= $590/unit cost of capital= 20% demand= 2773 units/year with standard deviation= 84 units/year desired cycle service level is 99.9% ordering cos..
Discuss the various costs and their relationship to planning, budgeting, and control.
Elucidate how do the required skills differ for someone working in a factory. Illustrate what are the implications for hiring criteria also training.
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