How can influential communication as type of communication

Assignment Help Business Law and Ethics

Reference no: EM133779752

Scenario:

The College of Allied Health Sciences is hosting Open House visits for future students and their families. The Dean has requested that students from each department be present to assist with tours, provide directions, give input and answer career questions, and serve the appetizers and lunch. As the MLS Program Director, you are responsible for coordinating and working with the current MLS students who hold at least senior status to create a schedule so that there are at least two MLS students present at all times during the event. The event spans three days, with extended hours on Friday and Saturday evening.

After posting the schedule you are approached by 2 students who inform you they will be out of town and unable to participate during their scheduled times. Fortunately, you have 2 others that volunteer to cover their schedules. However, during the Open House event, you have 3 students that failed to show on their assigned shift without providing any advance notice, requiring other students to work extra hours to cover in their absence.

Questions:

1) How can influential communication as type of communication help you ensure all students participate equally in this Open House assignment.

2) How will YOU inform the students about the schedule and explain their role in the Open House?

After the Open House is completed and the feedback is generally positive from perspective students and their families, as Program Director, you evaluate your MLS students:

3) Apply the rating table on attendance (outstanding, above standards, meets standards, below standards, and unsatisfactory) in the Harmening text apply AND create more specific criteria than what is posted. List your criteria and explain your choice for EACH of the student groups in the bulleted scenarios below:

Group 1: The students that participated in their Open House assignment on time and on schedule

Group 2: The students that did not participate but gave you a heads up prior to the event

Group 3: The students that were scheduled but did not show up as assigned

Group 4: The students that work their scheduled slots and volunteered to cover the open spots

Group 5: The students who picked up the extra hours, but loudly complained about doing so the whole time

Reference no: EM133779752

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