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What is self-efficacy? How can individual factors impact perception? What is the difference between the Pygmalion effect and the Golem effect? Compare 2 theories of motivation. (Example: Maslow vs. ERG) What are the four dimensions of Organizational Justice? What is a psychological contract and why is it important? Identify two workplace misbehaviors and potential consequences of those behaviors. Describe QWL and why it is important to an organization. How can an organization increase job range? How can a 360 degree evaluation be more effective than a traditional manager-to-employee evaluation? List primary differences between intrinsic and extrinsic rewards. What are the consequences of work misbehaviors? How may a leader be diagnostic about understanding why employees are performing misbehaviors? What are the differences between formal groups and informal groups? What are the differences between a group and a team? How could an organization benefit from using self-managed teams? What are the differences between functional and dysfunctional conflict? What is legitimate power? Identify the 6 primary components of the general model of communication. What are the differences between downward, upward and horizontal communication? Identify 2 barriers to communication and describe how those barriers may impact the quality of the communication exchange. Define bounded rationality. Understand the differences between transactional and transformational leaders. What is span of control? What are the 3 components of the general model of organizational change? What are 3 reasons for why individuals would be resistant to organizational change? What behaviors may result from resistance? Why is it important for organizations to change? What forces drive an organization to change? What communication channel would have high information richness? What channel would have very low richness? What steps can one take in the workplace to maximize communication effectiveness? Why is diversity important in the workplace? What complications can occur due to diversity? Identify one leadership theory that you believe would hold the most utility for today’s evolving workplace. Describe the theory and your perspective as to why you feel this would be an effective leadership style.
Although the USA spends more money per capita than any other country in the world, its performance has much room for improvement. How can ideas such as the Triple Aim initiative or patient centeredness help to improve the performance of the US health..
What is the difference between a mission and vision statement. Discuss why mission statements are important in performance improvement and why a solid mission statement (describing your goals) should be in place in the quality of health care manageme..
As a special project, top management wants to use behavior-costing methodology as one input to its HR planning model. Over a 3-month period, you have found the correlation between job satisfaction and absenteeism to be -0.34 for a sample of clerical ..
e-Razor, Incorporated After four years as a new start-up, e-Razor has expanded its line of programmable razors to include both linear and rotary models, as well as women"s and teenagers" Marketing would like to see the programmable functions extended..
Explain the results of your resource assignments. Did you assign enough people to the project? Were there any resources over-allocated? What approach will you take to fix any allocation problems?
Describe the steps in the decision-making process, and predict how the personal attributes of the manager influence decision making.
A motel has 70 rooms it usually rents out, in the following proportions: 45% singles at: $48.00 per night 35% doubles at: $62.00 per night 20% triples at: $72.00 per night The motel has annual fixed costs of $365,000 and variable costs averages $12.0..
Historical data indicates that only 20% of cable customers are willing to switch companies. If a binomial process is assumed, then in a sample of 20 cable customers, what is the probability that
What is tying? When does the practice of tying run afoul of the antitrust statutes? The Supreme Court ruled in the Eastman Kodak v. Image Technical Services [ 504 U.S. 451 (1992)] that Eastman Kodak’s practice of withholding access to replacement par..
Brian Wilson, materials manager at B&L Inc. in Lancaster, Pennsylvania, was considering a proposal from his purchasing agent to outsource manufacturing for an outrigger bracket. It was the end of April and Mr. Wilson had to evaluate the proposal and ..
Project Schedule Planning: Using MS Project 2013, develop a comprehensive project schedule plan outlining completion dates, tasks, and relevant milestones. You should include all relevant artifacts that pertain to scheduling aspects of the project..
In any personal experience or a real-life story found on the Internet, discuss senior management's role in successful quality improvement programs.
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