Hercules shelving for a storage warehouse

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Reference no: EM131828872

One of your customers, Margaret Port, has referred you to a friend who needs your Hercules Shelving for a storage warehouse. Port recently purchased your heavy-duty, 18-gauge steel shelving and is pleased with it. She said, "This will be an easy sale for you. My friend really needs shelving and I told him about yours." Port's information is correct and your presentation to her friend goes smoothly. The customer has asked numerous questions and seems ready to buy. Just before you ask for the order, the customer says, "Looks like your product is exactly what I need. I'd like to think this over. Could you call me next week?" Which of the following would you do? Why?

a. Follow the suggestion and call next week.

b. Go ahead and ask for the order.

c. Ask questions about the reason for the delay.

Reference no: EM131828872

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