Reference no: EM132713812

Don Eskew, plant manager at Control Systems, Inc., sighed as he sipped his first cup of coffee at 5 a.m. and read his agenda for the day. He is giving two company tours in the morning: the first to a newspaper reporter who is writing a story on the new plant expansion, and the second to a group of Control Systems managers from the east coast. Don then has a meeting with the unit manager, Phil Johnson, to discuss Phil's recent drop in performance (a task Don always hates). Next, Don is spending a couple of hours reviewing the trade journals he receives from his high-tech association and writing up a brief synopsis for his presentation next week to the division president. Finally, in the late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible. Whew! Just another day in the glamorous life of a manager.

What management roles would Don be playing

a. When he conducts the tour for the east coast managers.

b. When he meets with Phil to discuss Phil's performance issues

c. When he gives the plant tour to the newspaper reporter

d. When he reviews the new equipment malfunction

1. Explain any 5 of the Henry Fayol's principles of management.

2. Describe the two perspectives on how much impact managers have on an organization's success or failure.