Health care record to effective risk management program

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1. What are some ways to "keep cool" and logical in tense, argumentative situations such as a discussion regarding a grievance with an employee and a union representative?

2. Make a post discussing the significance of the health care record to an effective Risk Management program. Also discuss the importance of reviewing the incident reports, and some flaws in the incident reporting systems.

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Reference no: EM132297223

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