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The goal of CRM is to understand each customer’s specific needs and then customize a product or service to meet those needs. Explain how CRM software aids large companies in achieving this goal by looking at what is CRM, How CRM works, the goals and costs of CRM.
Some companies create their own CRM software using outside consultants and their own IT staffs. Identify the advantages and disadvantages of going this route in creating your own CRM software for your business. Be sure to specify what might be the difference between a small and large compay's motivations if creating their own customer relations software.
Pepsi uses six-sigma technique to evaluate whether its 15 oz Gatorade has consistent weight. Pepsi took a sampling of 1000 15 oz Gatorade and found out that the average weight was 15.12 oz with a standard deviation of 0.3 oz. Pepsi considers a to..
What types of retirement income should be the main emphasis of a retirement program? What financial and personal difficulties are associated with inadequate retirement planning? How can your personal financial plan help with these difficulties?
Calpal is a small manufacturer of a special engineering workstation. The company operates one plant with a monthly capacity of 3,000 units. In addition, 750 units can be produced on an overtime basis, which is 30% more expensive, on the average. The ..
Describe the challenges globalization presents to trade unions and how trade unions should respond to these challenges.
What is the breakeven point for new process - compare this process to the process proposed in the previous problem. For what volume of demand should Patricia choose this process?
Outline at least three (3) types of risks (including any regulatory risks) that your business faces. Describe your company's plan to mitigate such risk.
What are the impacts of increasing worldwide risks on supply management and the need to work closely with other functions and suppliers? Why?
It was reported on June 11, 1997, by NBC Nightly News that according to a study completed, women are genetically predisposed to developing interpersonal skills such as perceiving the attitudes and needs of others. Which personality dimensions relate ..
Under which topic in operations management are models found?
Case Study Sunset Grill at Blue Read the attached case and answer the below questions; 1. What is Sunset Grille's service concept? Evaluate their sustainability.
Students will identify strategies presented in this course that are currently being used by the company. The strategies should be identified and discussed at the corporate, business, and functional levels.Required Elements to include in Strategic Ana..
Explain how web analytics are used as a source of business intelligence, and why they are so valuable for understanding customers
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