Globalisation and the growth of social media

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Globalisation and the growth of social media have accelerated competition among businesses and allow customers to have greater choices and varieties. It is increasingly harder for businesses to compete without having a well-organised roadmap. The Business Excellence Framework is a roadmap for businesses to build a competitive business. Ultimately, the goal for achieving business excellence is to lead to long-term sustainable business growth. The quest for business excellence is also fundamentally a focus on quality improvement.

Define productivity and illustrate why does quality improvement leads to higher productivity.

Reference no: EM132890609

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