General expectations of clients for a real estate service

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1.List and explain 5 (five) general expectations of clients for a real estate service.

2.List and explain 5 (five) general expectations of clients for property marketing.

3.List and explain 3 (three) ethical and legislative considerations in marketing and communication in real estate.

4.For each of the below, describe 1 (one) method for marketing and communicating

  the agent to the client
  the property to the client
  the agency to the community

5.Explain what a target market analysis is.

6.It is important to utilise marketing techniques that suit the demographics of your area as well as to ensure you're competitive in the local market.

Explain why it is important to analyse factors such as an agency's location, competition and opportunities when deciding on marketing and communication techniques. For example, if local competitors are using cutting edge technologies, why would your agency need to.

7.Explain how an agency may communicate to their clients and customers- about their complaints processes.

In your answer include:
-           Where this communication will be displayed and available to their clients

-           Instructions on how a complaint may be submitted

-           Checklist on how the agency will handle complaints received

8.Identify 2 (two) risks to the agency of poor marketing and communication practices and possible strategies to minimise these two risks.

Reference no: EM133342769

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