Solution-Gaps between perceived service and expected service

Gaps between perceived service and expected service

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Reference no: EM131389772

How can Sonic manage gaps between perceived service and expected service to satisfy customers?

What post sale service arrangements must Sonic make, and how would you expect these to affect customer satisfaction?

Reference no: EM131389772

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Gaps between perceived service and expected service : How can Sonic manage gaps between perceived service and expected service to satisfy customers? What post sale service arrangements must Sonic make, and how would you expect these to affect customer satisfaction?

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Gaps between perceived service and expected service

Reference no: EM131389772

Reference no: EM131389772

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