Flexibility is considered one of the important operations

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Reference no: EM132216210

1. Flexibility is considered one of the important operations objectives for a company. Operations flexibility refers to the:

a) Ability to design highly standardized processes to maximize efficiency.

b) Ability to accommodate customer requests for design change or delivery due date.

c) Ability to accept non-standard inputs from suppliers.

d) All of the above.

e) Only (a) and (b).

2. Suppose you are the operations manager of a manufacturing company that produces goods to a specific customer order. What is a key performance measure in your operation?

a) Meeting customer specifications

b) Forecasting demand accurately

c) Meeting delivery due dates

d) Having adequate inventory on hand to meet demand.

e) Only (a) and (c) above

3. In developing an effective operations strategy, management must consider:

a) the company’s internal strengths and weaknesses

b) the potential external threats and opportunities

c) The organization’s mission

d) All of the above

4. A company makes necklaces with attached letters. Department A makes the chains and letters in advance. Department B assembles the necklaces when orders are received. The process used in Departments A and B, respectively, is:

a) Make-to-stock, assemble-to-stock

b) Make-to-stock, assemble-to-order

c) Make-to-order, assemble-to-stock

d) Make-to-order, make-to-order

Reference no: EM132216210

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