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Telephone calls arrive at a rate of 48 per hour at a reservation desk for Regional Airways.
a. Find the probability of receiving 3 calls in a 5 minute interval.
b. Find the probability of receiving 10 calls in 15 minutes.
c. Suppose that no calls are currently on hold. If the agent takes 5 minutes to complete processing the current call, how many callers do you expect to be waiting by that time? what is the probability nobody will be waiting?
d. If no calls are currently being processed, what is the probability that the agent can take 3 minutes for personal time without being interrupted?
Identify potential risks associated with financials, leadership/governance, and workforce. Consider if there are potential ethical issues that could be associated with risks
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Has the philosophy that there are different levels of customers had any material effect on the value of your organization's customer service? Identify and explain the different levels of customer service in an organization. How are these differing le..
(i) Define Entrepreneurship. (ii) Write any two organizations name those are working for entrepreneurship development? (iii) Write any two types of entrepreneurial competencies?
Consider the perfect order calculation for Bartley Company. Recalculate the percentage of perfect orders if all performance results remained the same expects: a. 25,000 are delivered late, and total failures are now spread across 85,000 orders.
What is a transportation problem? Briefly discuss the decision variables, the objective function and constraint requirements in a transportation problem. Give a real world example of the transportation problem.
You have held conversations with Precision Part's leaders and obtained the following information, which you want to use in the development of a 4-year strategic management plan. PPQ Parts employees now number 5,000, and all are currently employed in ..
You are the founder and president of a small janitorial and landscaping service that employs 75 people. You anticipate hiring another 25 people over the next 8-12 months. Discuss the pros and cons of utilizing an HRIS package to manage the company’s ..
?"Asset utilization, seasonal production planning and budgeting" are most closely associated? with
Develop an imaginary project charter for a web development project. Assume you are going to develop a website from scratch for a small retail business of your choosing. Assume the web site will include a home page with links to information about prod..
What is Constitutional protection against double jeopardy?
Describe what types of health care this facility will provide. Summarize their purpose and services provided, such as the type of health care, number of staff, type of staff, size, departments, and so forth.
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