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Find the normal time for the process

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Reference no: EM131258482

After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12 seconds.

Mary's performance rating is 100%. The firm has a personal fatigue and delay allowance of 15%.

a) Find the normal time for this process.

b) Find the standard time for this process.

Reference no: EM131258482

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