Find lq w and l for the given single-channel parts operation

Assignment Help Operation Management

Reference no: EM13918672

Manning Autos operates an automotive service counter. While completing the repair work, Manning mechanics arrive at the company's parts department counter with an arrival rate of four per hour. The parts coordinator spends an average of 6 minutes with each mechanic, discussing the parts the mechanic needs and retrieving the parts from inventory.

a. Currently, Manning has one parts coordinator. On average, each mechanic waits 4 minutes before the parts coordinator is available to answer questions or retrieve parts from inventory. Find Lq, W, and L for this single-channel parts operation.

b. A trial period with a second parts coordinator showed that, on average, each mechanic waited only 1 minute before a parts coordinator was available. Find Lq, W, and L for this two-channel parts operation.

c. If the cost of each mechanic is $20 per hour and the cost of each parts coordinator is $12 per hour, is the one-channel or the two-channel system more economical?

Reference no: EM13918672

Questions Cloud

Representative of americo drilling supplies : In November 2013, John Adams, a customer service representative of Americo Drilling Supplies (ADS), was summoned to the Houston warehouse of Drilling Contractors, Inc. (DCI), to inspect three boxcars of mud-treating agents that ADS had shipped to ..

What is the average number of patients in the waiting room : What is the average number of patients in the waiting room? If a patient arrives at 10:10 A.M., at what time is the patient expected to leave the office?

Probability of randomly selected item will not be defective : What is the probability that a randomly selected item from the production process will not be defective? NOTE: Express probabilities to 4 decimal places of accuracy.

How organizational behavior theories can improve innovation : Prepare a literature review to discuss how Organizational Behavior theories can improve innovation and decision-making within organizations. This must provide critical analysis and synthesis of the material and provides sources that critiques or ..

Find lq w and l for the given single-channel parts operation : Currently, Manning has one parts coordinator. On average, each mechanic waits 4 minutes before the parts coordinator is available to answer questions or retrieve parts from inventory. Find Lq, W, and L for this single-channel parts operation..

Testing new medication designed to improve cholesterol level : In this exercise, you are playing the role of a researcher that is testing new medication designed to improve cholesterol levels. When examining cholesterol in clinical settings, we look at two numbers: low-density lipoprotein (LDL) and high-densi..

What ways does leadership affect cross-functionality : While developing innovative teams, what are the requirements of leadership, individuals, technical communication, and the effects on diversity and market changes?

Difference in the amount of time boys and girls : 1. A researcher believed that there was a difference in the amount of time boys and girls at 7th grade studied by using a two-tailed t test. Which of the following is the null hypothesis?

Explain how innovative organizational processes supported : Explain how innovative organizational processes are supported and enhanced by leadership ethics and values.

User Account

All Pages