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Question:
Find an article about a firm's current use of IT to enhance its customer's experience or select a firm you are familiar with in your country. Write a short paper describing the following:• Where is IT's enhancement of the customer experience delivering value to the organization?• What challenges or obstacles does the firm encounter in enhancing the customer experience using IT?
Requirements:• Paper should be three to five pages in length, not counting the title or reference pages, which must be included.• Include at least two scholarly references in addition to the course textbook.• Paper must follow academic writing standards and APA style guidelines, as appropriate.
Brilliant Manufacturing has just started a new plant located on a major river. The manufacturing facility produces some pollutants into this river, however the plant was constructed using the best available control technology
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